ARCHIBUS Awards of Excellence 2009

The ARCHBUS, Inc. Awards of Excellence Program was instituted in 1998 to honor facility professionals, Business Partners, users' groups, and other organizations for their exceptional achievements in FM automation.

IWMS and TIFM Business Alliance Award

To the organizations that, together with ARCHIBUS, are creating tools and systems that enable the most effective and efficient Business Practices. These international companies are having a global influence on the healthy growth of the FM automation industry.

• First National Buildings Inc. -- Mindy Tene and Gretchen Harms
  In 2008, First National Buildings replaced their Palm Mobile Work Request Management System with a Blackberry Work Request Management System. The system was developed by Horizant, using their NOMAD framework, with the assistance of BRG. This solution allows users to create, review, and update work requests on a Blackberry, as well as to view and manage worker time on a daily basis (as per request of FNBI). The commitment to this project by all parties involved, and specifically at FNBI, produced a quality product and is a model for future successful implementations.
• Oklahoma State University, ARCHIBUS Solution Center Environment + Sustainability Services, ESRI
  Oklahoma State University is cited for their work with ASC - E+SS for defining the requirements for the Green Building solution, as well as their deployment of the TEAMS Clean Building application and Web Central to create a comprehensive asbestos management program. The result has been more effective risk mitigation through the enhanced protection of staff, students and workers. This has saved the University money by avoiding duplicative asbestos survey efforts.

Application Excellence Award

This award is being presented to the organizations that have demonstrated a unique, innovative application of the ARCHIBUS software to their company's own needs and overall structure. All of these organizations can be viewed as explorers and visionaries who, early on, had the courage to "push the envelope" and "see outside of the box." None of them are new to the challenges and rewards of TIFM and IWMS.

• Acxiom Corporation -- David Danner

  David Danner initiated Acxiom's upgrade from ARCHIBUS V.12 to V.16 and revitalized Acxiom's implementation. He initiated the Building Operations Management application so that Acxiom now has a strong Preventive Maintenance regimen. David continues to find ways to expand and enhance the use of the ARCHIBUS system.

• Federal Aviation Administration - Mike Monroney Aeronautical Center -- Robert Keefer

  The Office of Facility Management at the FAA's Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, Oklahoma, manages a federal campus of over 130 buildings and structures encompassing 3.5 million square feet of space and supporting over 5,400 employees. The transition from a paper-centric culture to using ARCHIBUS as the primary facility management business tool has presented many challenges in implementation and change management. The FAA and Robert Keefer are recognized this year for their work in establishing online ARCHIBUS Help Desk support geared toward specific topics and for work groups both within and outside of the FM department. Results include reduced load on support staff for common support questions, more efficient allocation of training and support resources, more consistent information regarding procedures and use of the system, and improved support of system users, all of which benefit Office of Facility Management operations and the entire user population.

• Government of the Province of Nova Scotia

  The Province of Nova Scotia's Transportation and Infrastructure Renewal Inventory Control Section has implemented ARCHIBUS Furniture & Equipment Management to create a standardized, automated inventory system for all Departments, Divisions, Boards, Agencies and Commissions in the Province. After only two short years, the Furniture & Equipment module database houses over one million line items of government assets with a value of over $30,000,000...and is growing every day. The system has allowed Inventory Control to transfer its clients' surplus equipment to and from warehouses through the implementation of paperless transfer vouchers, which has saved processing time. Today, Nova Scotia has busy warehouses in Sydney and Dartmouth that manage shipping and receiving of surplus from all parts of Nova Scotia. The Province's Control Section has also extended the reach of ARCHIBUS to manage the inventories of Nova Scotia's museums, Nova Scotia Government House (which houses priceless antiques), the Pines Resort, and Liscombe Lodge.

• Internal Revenue Service

  The IRS is recognized for their ARCHIBUS-based Graphic Database Interface (GDI) System, which supports their Asset Management Plan (AMP) in accordance with Executive Order 13327, "Federal Real Property Asset Management," and the principles set forth by the Federal Real Property Council. The GDI system features an extensive Web-based implementation of the ARCHIBUS solution suite and other Commercial-off-the-Shelf (COTS) products, including AutoCAD. GDI provides IRS employees access to accurate and up-to-date information about the Internal Revenue Service's 30 million square feet of space in 750 facilities as well as information on more than 100,000 full- and part-time occupants.

• Marco Polo Utility -- Francesco Sperandini

  Marco Polo S.p.A. is a joint venture supplying electricity, water, and waste management services to Rome, Italy, and environs. They and Francesco Sperandini are honored for the company's extensive ARCHIBUS implementation, which manages more than 450 buildings comprising 750,000 square meters of office and green space. They also support the facilities management needs of over 4,700 employees, who in the first year of the company's ARCHIBUS deployment, generated nearly 10,000 work orders. Marco Polo's facilities management group also manages relations with 350 independent FM services contractors. Thanks to a successful ARCHIBUS implementation that centralized and automated such activities as maintenance and move requests, space planning, and innovative e-procurement -- among other initiatives -- Marco Polo has dramatically reduced facility management costs. They have also streamlined administrative processes to such as degree that the company has increased its ARCHIBUS budget by 30% in order to expand its use by implementing Project Management and Emergency Preparedness applications.

• PNC -- Terry Maruca, Leo Augustyniak, John Ponter

  PNC is currently in the process of combining ARCHIBUS Dashboards and ESRI geospatial coding to help manage key space, lease, and operational information while assisting in identifying any overlap in properties during bank acquisitions. Those acquisitions recently included the takeover of Cleveland-based National City Bank, a move that will double the size of PNC's real estate and asset portfolio. ARCHIBUS will be used for all merger and consolidation activities now and in the future.

• Government of Canada

  The Government of Canada is recognized for the longevity of its multiple ARCHIBUS implementations in a range of government applications and for their role in the definition of, and adherence to, best practices that have made them a leading example of sound facilities management in the interest of organizational efficiency and cost-effectiveness. The result has been significant bottom line benefits to the government across many departments.

• Tinker Air Force Base

  Tinker Air Force Base is in the forefront of efforts by the military to carry out Executive Order 13327 and design more cost-effective methods for managing their real estate assets on behalf of the taxpayer. To that end, they are championing efforts to establish uniform Air Force space standards by leveraging industry standards and processes through the use of key performance indicators (KPIs) for space allocation and other management goals.

• Universiti Teknologi Mara, Malaysia (UiTM)

  One of the fastest growing public universities in Malaysia, UiTM has more than 120,000 students attending the main campus with 14 branch campuses throughout Malaysia. The main campus has over 10 million square feet of space and assets worth $13 billion (USD) and has used ARCHIBUS to manage it all since 2006. To reflect their recently broadened mission, the Maintenance Office was recently renamed the Facility Management Office and are using ARCHIBUS as their FM technology backbone to ensure every project being planned or currently underway meets each campus' facility needs. Today, the main campus in Shah Alam and a new satellite campus in Puncak Alam have implemented ARCHIBUS and plan to install ARCHIBUS at their 14 other branch campuses, as well as to any new branch campuses built in coming years. To date, UiTM is the biggest ARCHIBUS client in Asia in terms of scope of implementation.

Distinguished User Award

This award is presented to organizations or individuals who have provided sustained leadership in TIFM and IWMS automation practices and implementation. Their hallmark is Excellence by Example and they serve as innovative role models who will raise both the level of professionalism in our field and our recognition as strategic players in the creation of more cost-effective management policies.

• Steve Gladsen - Alliant Energy

  Alliant Energy and ARCHIBUS Business Partner CFI have developed an approach for collecting and evaluating energy usage throughout an enterprise. Through the integration of ARCHIBUS Web Central with the company's revamped EnergyTrax system, Alliant is able to quickly view a convenient, graphical snapshot of energy usage statistics. Views include comparisons of current and historical information to help highlight and improve decision-making and energy management on a corporate, divisional, and single-facility basis, all without the need for additional hardware.

• Philippe Robert - Axima

  Axima first implemented ARCHIBUS in 1996 when Mr. Robert was in charge of AT&T's Brussels site. After joining the facility services management company Axima (Cofely Group), he successfully contributed to the implementation of ARCHIBUS in various prestigious organizations and corporations based in Europe, such as The European Space Agency and IBM. Mr. Robert has demonstrated a unique talent in aligning ARCHIBUS technology with clients' needs.

• Christian Neumann -- European Patent Office

  Mr. Neumann is in charge of Application Management at the European Patent Office. In 2008, he successfully accomplished the first phase of the ARCHBUS implementation project designed to manage patent office sites in Munich, La Hayre, and Berlin--comprising about 700,000 square meters of space. Christian Neumann has been particularly effective in leading the change management process that was necessary to adopt converging management practices at the three sites.

• ExxonMobil

  ExxonMobil continues to be a leader in the energy field in implementing and refining their facilities management practices as they address the needs of users and shareholders alike. This Distinguished User Award of Excellence recognizes that achievement by the company's facilities management team.

• Matteo Vignoli -- University of Bologna

  The oldest, continually operating, degree-granting university in Europe dating from the 11th century, and the second largest university in Italy, the University of Bologna have chosen ARCHIBUS to embark on a business process re-engineering project. Using ARCHIBUS, they are centralizing and improving facilities management for more than 100,000 students, faculty, and staff at 10 campuses comprising over 380 buildings and more than 500,000 square meters of space. Matteo has been a consistent ARCHIBUS supporter, constantly providing solutions to facilitate ARCHIBUS-SAP integration, and was instrumental in developing the IT architecture necessary to comply with detailed Service Oriented Architecture (SOA) parameters.

IWMS and TIFM Best Practices Award

To the individual or team whose facility management approach has had a substantial, positive affect that has contributed to the success of many organizations.

• JPMorgan Chase -- Ronald Rumsey, David Willner, Don Klein

  Awarded to JPMorgan Chase for their foresight in adopting, and insight and creativity in using, ARCHIBUS for day-to-day management and more effective planning as they advance the facilities management objectives of their global enterprise--one of the largest financial services firms in the world. These best practices have helped make JPMorgan Chase an industry thought-leader as demonstrated by an IWMS technology implementation that empowers users and strengthens corporate profitability.

• Peter Young -- King's College, Cambridge, England

  After carrying out detailed analysis of all available solutions in the marketplace, King's College in Cambridge adopted and is benefiting from ARCHIBUS' ease of use following their deployment for the college's reactive maintenance management program. King's College aims to vastly improve the study environment of their students by giving them Web-enabled access that allows them to log maintenance work requests and see the progress of their work orders in real time.

• Caroline Woolin -- Natural History Museum, London, England

  London's Natural History Museum has implemented a wide-ranging ARCHIBUS solution that includes Real Property & Lease Management, Building Operations, Space Management and Room Reservations. The museum has become a perfect example of how ARCHIBUS can bring benefits that grow exponentially when integrating all real estate and facilities management functions into one integrated platform. The addition of the Natural History Museum to the ARCHIBUS fold has given ARCHIBUS the distinction of being the solution of choice for the Big 3 UK museums in London, which also include The National Museum of Science & Industry and the Victoria & Albert Museum. All three museums are part of a large complex found in London's South Kensington section.

• Remo Formica -- Pirelli Real Estate Services

  Pirelli implemented ARCHIBUS to manage facility services for its 160 newly-acquired federal and local public sector clients, an accomplishment that took place in only 12 months and features a 4-year contract worth 260 million Euros. Pirelli's new clients bring with them over 4 million square meters of space and over 4,500 service-specific contracts. Remo Formica was instrumental in that effort, including the integration of ARCHIBUS with the company's in-house accounting/financial software, Pirelli is now able to improve project management and delivery of services of all types through centralization of contract database information. During this process, Remo Formica also developed solutions that link the equipment database to planned maintenance schedules, creating automatic procedures. As a result of these efforts and ARCHIBUS, Pirelli is better able to manage 10,000 work requests annually, 30,000 maintenance work orders, as well as related contractual KPIs.

IWMS and TIFM Visionary of the Year Award

To the individual whose vision and ideas exemplify the most innovative, far-seeing technical possibilities and strategies for TIFM automation.

• Carl Bass, Autodesk

  Carl Bass is cited for his Revit BIM model, which offers a revolutionary new way to depict the base building information for IWMS and TIFM solutions. Because BIM can centralize all architectural, engineering, and construction information (AEC) with real estate and facilities management (CRE/FM) data, BIM is eliminating redundant information while linking 3-D geometric building data to its function and use. Over time, BIM will increasingly support data collection on all building operations and provide a platform for optimizing the operations of a building to reduce costs and improve services. His contribution to improving data integration in the pursuit of best management practices in our field is, therefore, truly transformational.

Users' Group Educational Excellence Award

Presented to the ARCHIBUS Users' Group (or Chairperson) that has experienced exceptional participation due to quality educational offerings and programs. The group consistently presents outstanding programs designed to meet the needs of the professional members.

• Tri-State (OKI) Cincinnati --Trent Reifert, Great American Insurance Company

  This award is given to Trent Reifert for his extensive work in creating the Tri-State ARCHIBUS Users' Group (in Ohio, N. Kentucky, and Indiana) and planning programs of greatest interest to the user community there. He was also appointed as the chairperson of the Group.

Meeting Place of the Year Award

Meeting places for users' groups of the most historical or public significance.

• 2008 International ARCHIBUS Users' Conference - Ronald Reagan Building and International Trade Center - Washington, DC

Golden Circle Award

Awarded to an organization or an individual whose facility management practices contribute to creating and managing productive work environments and support objectives of the corporate business plan. These organizations and individuals demonstrate consistent and outstanding facility management strategies resulting in improved quality of service and facility effectiveness, and their efforts contribute to the overall profitability of their organizations or those which they service.

• Chesapeake Energy Corporation -- Jeff Weides, Nathan Hamilton, Rena Owen

  ARCHIBUS was implemented by Chesapeake Energy over two years ago to centralize management of their space and provide accessible business intelligence to guide their growth to what now comprises 3,000,000 square feet. Since then, ARCHIBUS integration with PeopleSoft HR® and Microsoft SharePoint Portal® has been used to pull locations and telephone numbers into the ARCHIBUS database, along with information regarding the company's fleets, security and other data necessary for their operations. Using ARCHIBUS, Chesapeake has vastly improved its space management and operational efficiency and saved $1.5 million following its initial implementation while projecting savings of an additional $2.5 million over the next five years.

• Citigroup Realty Services - Anna Pestritto, Mark K. Conner, Cary Kaufman

  During a time of industry turmoil, Citigroup has gained a firmer grip on its worldwide real estate holdings by migrating from fragmented legacy systems to an ARCHIBUS platform in order to manage their 93,000,000 square feet of space. Theirs was a feat accomplished in only seven months and guided by these three award winners, who adopted a phased approach for this project which had to define global architectural design and process/data standardization, as well as development of inbound and outbound feeds. Citigroup's operations now rely on ARCHIBUS for its day-to-day real estate management and overall IWMS strategy going forward.

• First Horizon National (a.k.a. First Tennessee National Bank) -- Sherron Plummer

  Sherron has been the Project Manager for First Horizon's ARCHIBUS implementation for many years until just recently and has remained a very supportive advocate for ARCHIBUS throughout her tenure. Her vision, guidance, and overall management of First Horizon National's IWMS evolution has made her expertise, like her organization, something one can bank on.

• USAA-Steven Baine, Sam Lampe

  USAA is applauded for its insight and foresight in recognizing the versatility of ARCHIBUS and leveraging it to create an Enterprise solution platform, extending ARCHIBUS beyond being merely a Corporate Real Estate (CRE) tool. USAA provides financial and insurance products and services to members of the U.S. military and their families and has over 22,000 employees occupying over 7 million sq. ft. of space. When USAA's CRE group was recently merged with Corporate Services in 2008, ARCHIBUS was used as the technology engine for creating an enterprise shared-services division. In implementing this strategy, USAA will use ARCHIBUS as a platform to help consolidate systems, reduce Access and Excel reporting, and leverage Web-based technology for many creative uses serving USAA employees including self-service move management, project activity tracking, mail management, and more.

• Partners HealthCare

  Recognizing that improving healthcare also means improving cost- and operational-efficiency at the facilities level, Partners HealthCare is cited for its industry-leading history of implementing leading-edge IWMS technology to improve physical resource allocation and management at one of the largest and most respected healthcare providers in the United State.

Platinum Circle Award-ARCHIBUS "Hall of Fame"

Awarded to an individual whose facility management practices contribute to creating and managing productive work environments and supporting business objectives. These individuals demonstrate consistent and outstanding facility management strategies resulting in improved quality of service and facility effectiveness, and their efforts contribute to the overall profitability of their organizations or those which they serve. They have all demonstrated clear, consistent vision, proven value and quantifiable results in record time, while continually expanding the reach of ARCHIBUS throughout the enterprise.

• Nicola Martinelli, eFM
• Alberto Pizzigoni, Openpl@n Srl

AI Business Partner AWARDS

Best Customer Service and Support Award

Awarded to the ARCHIBUS Business Partner who has demonstrated consistent, exemplary service and support of a client's ARCHIBUS implementation--providing both technical and business expertise.

Dave Fedy, Horizant Inc.
Kevin Radcliffe, FMWorks
Riccardo Rossini, eFM	Francesca Margherita, eFM
Carmela Ventura, eFM	Daniele Appetito, eFM
Manuela Tedesco, eFM	Laura Podagrosi, eFM
Salvatore Storino, eFM	Francesca Piscitelli, eFM

Business Partner Community Excellence

Presented to the ARCHIBUS Business Partners who are working together with ARCHIBUS and other partners to promote extending the brand, and increasing business development and sales.

• Business Resource Group
• Excitech
• Mass
• Visser Software Services

ADN/Developer of the Year

Presented to the ARCHIBUS Developer(s) who excels in developing and marketing add-on modules to the ARCHIBUS family of products, on a global basis.

• ARCHIBUS Solution Center - Environment + Sustainability Services (TEAMS)

  Recognized for its Green Building/Carbon Footprint application

• ARCHIBUS Solution Centers -- Hosting Services, Spain

Best Technical Support Contributor and Team Player

Presented to an individual in the ARCHIBUS community who has most contributed to the problem resolution and product improvement efforts of the ARCHIBUS Technical Support Team with regular Wish List items and follow-up feedback --always in an amiable and pleasant manner.

• Jamie Webb, Excitech

Best Localization Team Players

Presented to the individuals or organizations in the ARCHIBUS community who have contributed to the localization and translation of ARCHIBUS products, documentation, and marketing materials, and have participated with regular submissions of Wish List items and recommendations for enhancing the ARCHIBUS product suite.

• Wojciech Kuszko and Agnieszka Biernat, LEPTON Team, Warsaw, Poland

  The LEPTON Team is cited for professional and responsive support in rolling out a Polish localized build for a multi-regional client deployment.

• ASC-Beijing / Sarina Xue

  Sarina's team has been pivotal in localization efforts and has translated Web Central into Mandarin (simplified).

• Urmas Alber, Reminet, Estonia

  Urmas Alber is recognized for his expertise in finding localization bugs in programming code and is responsible for the solutions to a significant number of them.

ARCHIBUS Top Gun Award™

To the individuals who consistently perform ARCHIBUS-related facilities management automation and infrastructure management activities at the pinnacle of professional ability. These individuals show exemplary technical, management, and communication skills in the design, implementation, maintenance, and deployment of ARCHIBUS.

• The CFI Team -- George Augustin, Greg Landgraf, Robert Morton, James Vazquez.

  The CFI team has done exemplary work deploying and customizing ARCHIBUS over the years and this past year's performance was especially impressive.

• Horizant Inc. -- Tim Crosby, Carlos Ciatta, Jason Krottner

  Horizant is a leading-edge company with highly talented developers. They are constantly devising clever ways to leverage the ARCHIBUS framework to benefit their customers.